August 14/Web: The Expert's Guide to Change Management at Law Firms #MCLE

Change is hard.  And it becomes even harder when you're in an industry that's known for resisting change.
Whether out of habit or because of what they do, those in the legal industry tend to be more risk averse and cautious when it comes to rocking the boat or shifting course. But that mindset is one that most firms can't afford to have.
For effective change to work, you have to understand why it's so challenging in the first place.  With the financial industry suffering more, Big Law is feeling the crunch.  Combine this with the erosion of small law from the bottom e.g.: Legal Zoom, NoLo press, unbundled services, overproduction of law grads and the top with pressure form corporate clients, government downsizing, possible openings into corporate ownership and the recent disruptions in large law, the profession is facing a crisis that will force change.
Learn more about the drivers and barriers that impact change and how making purposeful proactive change helps you to to better:

• Minimize malpractice risk by documenting and implementing standard protocol and processes for employees to follow; leverage technologies to manage client information including comprehensive activity record keeping; protecting client privileged information by implementing and utilizing backup processes and systems; develop protocols and processes around conflict screening and more.
• Manage lawyers and non-lawyers - prioritization of work; developing processes that can be scaled; providing constructive feedback and mentoring to help employees grow.
• Price legal matters more effectively by understanding how to utilize billable and non-billable staff for client work and precedence from similar cases.

Title:
The Expert's Guide to Change Management at Law Firms
When/Where:
Tuesday, August 14, 2012
2:00 - 3:00 PM Eastern Time
Webinar
Speakers:

• Robert Ambrogi, J.D., Author, Blogger, Co-Host Lawyer2Lawyer and Practicing Attorney, Legal Talk Network, Rockport, MA
• Jason M. Anderman, J.D., President, WhichDraft Consulting
• Christopher  Anderson, J.D., Product Manager, LexisNexis Firm Manager
• Kenya Oduor, PhD Human Factors , Manager for User Experience and Tech Writing, LexisNexis.

Credit:

• North Carolina: 0.5 hours general credit
• Other States: CLE has been approved or is in processfor the mandatory CLE states listed below for one hour of CLE Credit. If approved in your state, this hour will qualify as either general or law office management credit and zero hours of ethics/professionalism:   Alabama, Alaska, Arizona, California, Florida, Georgia, Kentucky, Minnesota, Missouri, Montana, New Jersey, New York, North Dakota, Rhode Island, Texas, and Utah (self-study only). 

By:

• North Carolina Bar Association
• LexisNexis

More Information And Registration